About me

I’m Phil Jones, an ACAS-Accredited Workplace Mediator based in Liverpool, supporting organisations and individuals across the North West of England.

With many years of hands-on HR experience in both the public and private sectors, I understand the real pressures that workplace conflict creates — for managers, employees, and businesses alike. My role is to help people have the conversations that feel difficult, resolve disputes fairly, and move forward with confidence.

I work with employers and employees across Liverpool, Merseyside, Greater Manchester, Cheshire, Lancashire, and the wider North West, providing Professional Workplace Mediation that is calm, impartial, and focused on practical outcomes. Whether the issue involves grievances, breakdowns in working relationships, or ongoing conflict, my aim is always the same: to find a solution that works for everyone involved.

Mediation is available face-to-face or online, making it a flexible and confidential option for businesses of all sizes. It can help you avoid formal procedures, reduce stress, and protect working relationships before issues escalate.

If workplace conflict is affecting your people or your business, let’s talk.

I offer a free initial consultation to discuss your situation and explain how workplace mediation can help achieve a positive resolution.